Terms & Conditions

1 Booking Policy

• ✦ All bookings are subject to room availability.
• ✦ Guests must provide accurate information while making reservations.
• ✦ Dhanush Stays reserves the right to refuse or cancel bookings in case of incorrect information, suspicious activity, or policy violations.

2 Property Rules

• ✦ Early check-in or late check-out is subject to availability and may incur additional charges.
• ✦ Guests must present valid government-approved ID proof during check-in.

3 Payment Terms

• ✦ Guests agree to pay all applicable charges related to their stay.
• ✦ Prices displayed are subject to change without prior notice.
• ✦ Taxes and additional service charges may apply.
• ✦ Accepted payment methods may include cash, UPI, cards, or online transfer.

4 Cancellation & Refund Policy

• ✦ Cancellation policies may vary depending on booking type or promotional offers.
• ✦ Refunds, if applicable, will be processed within a reasonable timeframe.
• ✦ No-shows or last-minute cancellations may attract partial or full cancellation charges.

5 Guest Responsibilities

• ✦ Guests are expected to maintain the decorum and property of Dhanush Stays.
• ✦ Any damage to the property caused by guests will be charged accordingly.
• ✦ Smoking, illegal activities, or excessive noise that disturbs other guests are strictly prohibited.
• ✦ Dhanush Stays is not responsible for the loss or damage of personal belongings. Guests are advised to keep their valuables secure at all times.

6 Safety & Security

• ✦ For safety reasons, external visitors are not allowed in the rooms without prior approval.
• ✦ Guests are encouraged to cooperate with the property staff for safety and security checks.

7 Website Usage

• ✦ The content on this website is for informational purposes only.
• ✦ Unauthorized use of the website or its content may lead to legal action.
• ✦ We aim to keep all information on the website accurate, but we do not guarantee its absolute completeness or error-free nature.

8 Limitation of Liability

Dhanush Stays and its management shall not be held liable for any direct or indirect loss, injury, or damage incurred while using our website or property, unless caused by our gross negligence. This includes but is not limited to:

• ✦ Loss of personal belongings
• ✦ Delays caused by external factors
• ✦ Technical website interruptions
• ✦ Third-party service issues
• ✦ Events beyond reasonable control

9 Third-Party Services

Our website may include links or integrations with third-party platforms such as Google Maps, WhatsApp, Social Media Platforms, and Booking Services.

We are not responsible for the policies or services of third-party platforms.

10 Privacy

Please refer to our Privacy Policy to understand how we collect and manage your information.

11 Modifications to Terms

Dhanush Stays reserves the right to modify these Terms & Conditions at any time. Any updates will be posted on this page.

12 Governing Law

These terms are governed by the laws of India and the jurisdiction of Varanasi, Uttar Pradesh.

13 Contact Information